Culture

Who We Are

IronRoad is a Professional Employer Organization based in Cincinnati, OH serving across all industries for the past 27 years. IronRoad provides a variety of Fortune 100 services including payroll processing, tax filings, workers’ compensation insurance, human resources guidance and administration, and employee benefits plans and administration.

What We Believe

At IronRoad, we believe that the measure of a leader is deemed by their willingness to serve others. Our vision is to be a blessing to our clients by delivering a premier employee experience, building lasting relationships, and empowering you to transform the health and prosperity of your organization. Simply put, You have the passion and the vision. We have the tools that help get you there.

Core Values

Servant Leadership

We work collaboratively to make an impact on each other, the communities, and businesses we serve. Our focus is to serve and, ultimately, leave a lasting impact on the clients, employees, and partners we support.

Continuous Improvement

We prioritize leveraging our God-given gifts to benefit all and strive to achieve outstanding results. Embracing a team-focused mindset is key to success. Feedback is encouraged as we strive for constant growth as we view challenges as opportunities to develop. Taking ownership of our influence on colleagues, customers, and partners is fundamental. Our commitment to continuous improvement drives us to make incremental enhancements that lead to transformative change. We believe progress is achieved through consistent efforts the power of gradual improvement should never be underestimated!

Customer Focus

Our focus on our customers (internal and external) is the foundational method by which we analyze and prioritize all interactions. This level of service and care is what makes us different. Through this, we foster long-lasting, impactful, and true partnerships.

Integrity

Integrity, kindness, accountability, and humility are key values that shape who we are and how we interact with the world around us. Living with integrity means staying true to strong moral principles, being honest, dependable, loyal, and honoring our commitments. By showing kindness through genuine compassion, grace, and respect, we can make a positive impact on those around us. Our true character shines during challenging times, reflecting our actions when no one is watching or when it's difficult. Embracing humility and acknowledging something greater than ourselves leads to inner strength and peace.

People First

At the heart of everything we do is our commitment to building genuine, lasting relationships—with our customers and our team. We believe that trust is the cornerstone of these relationships, and we prioritize doing what’s right, even when it’s not the path of least resistance. By placing people first, we foster an environment where achievements are celebrated, challenges are embraced, and collaboration is apparent. We bring joy and positivity into our work, reminding ourselves that success and fun can go hand-in-hand. Whether we’re sharing a laugh, a meal, or a win, we always make a conscious effort to lift each other up, knowing that people are our greatest asset. Together, we inspire and empower one another to grow, thrive, and make a meaningful impact

Servant Leadership

Working collaboratively to make an impact on each other and the communities and businesses we serve.

Integrity

Having integrity means that you live in accordance with strong moral principles, you're honest with everyone, dependable, loyal, and always keep your word. A person with integrity behaves ethically and does the right thing, even when it's hard to do.

Customer Focus

The lens by which we analyze and prioritize all interactions (internal and external) that fosters trust and confidence. We listen intently to understand and respond to the needs of our customers.

Continuous Improvement

The belief that a steady stream of improvements, diligently implemented, will have transformational results. Never underestimate the inevitability of gradualness!

Results Driven

We value God-given gifts that serve the good of all to deliver exceptional results. A mindset that focuses on winning as a team!

Wellness

We promote healthy habits through education, accountability, and encouragement to improve ourselves and others physically, mentally, and spiritually.

Accountability

In order to improve and become a better WE, feedback is welcome, and challenges are opportunities for growth. Owning our impact on our teammates, clients, and business partners is crucial.

Fun

Celebrating achievements and taking time to be together, laughing, sharing a meal, and lifting each other up.

Kindness

We show genuine compassion for others by extending grace, understanding and respect.

Humility

We humble ourselves to something greater that helps us find inner strength and peace.

Character

Our character is revealed during difficult times. What we do when no one is looking or when we don’t feel like doing it defines our character.

Diversity & Inclusion

Our greatest strength is our people! We embrace differences in all individuals no matter who they are, where they come from, what they believe, how they think, and their experiences.

We equip our people and clients based on their individual needs to be the most successful version of
themselves.

Making the effort to seek different perspectives and ensure all voices are heard, allows us to hear them and honor their viewpoints

Faith & Foundation

“At our core, IronRoad is a faith-based organization. Our faith is founded on Christian principles and the belief that Jesus Christ is
the Messiah. Our ambition is to glorify Him amid running our business daily. We operate based on Biblical truth as we
understand it in the Bible. Although we realize we will always fall well short of doing this perfectly, it is our desire to serve
others, admit when we are wrong and work to get better. Because we model our business after the life and example of Jesus,
we believe in and are passionate about servant leadership. These verses from the Bible are at the core of who we strive to be:
Romans 12:10, “Be devoted to one another in love. Honor one another above yourselves” and Philippians 2:3, “Do nothing out
of selfish ambition or vain conceit, rather in humility value others above yourselves”. As a faith-based organization we embrace
and welcome every race, religion, and cultural background in our company. We enjoy discussing different faiths and experiences
of all our teammates during our regular weekly Servant Leadership classes. These times have proven to be the most meaningful
to me throughout my 22 years at IronRoad.”
-Billy Southerland, CEO.

Ready to see how we can help? We’ll connect and get to know you, your employees, and your business. We’ll tell you about IronRoad and our solutions. Together, we’ll find the best solution for you. Begin working with IronRoad, start worrying less!

Fill out the form and one of our representatives will contact you within one business day.

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